Hello.
Yesterday, someone made a transfer from my wallet for €950. How is it possible for a transfer to be made from my wallet without my consent? How is it possible that I don’t even see it in the transaction history? Any help, please?
@Anna.77 If you notice an unauthorized transaction in your wallet, then it means your wallet is compromised and you need to stop using that immediately and create another.
Please be informed that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
Anyone can create a wallet without the need for any user verification.
We have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
Learn more: