Hi Team,
Today someone steals my SVT coin from my trust wallet,I don’t understand why this happened,I never shared my details and I was just talking on telegram group.
I don’t know where I need to go and what I need to do, anyone can help me into it
Hello @Virendracs Sorry to hear about your recent experience. Here are the possible reasons:
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You shared your 12 words (via phishing, social engineering, etc.);
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You saved your 12 words in a very bad place;
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Your device is corrupted with malware;
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Someone had physical access to your device;
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You entered your recovery phrase on a fake/clone app.
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You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405
Learn more about how to protect your cryptos and new wallet:
Please my wife sent me a coin but it reflects on my wallet and disappear
Hello @Bruno44
To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)
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Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
hi - this happened to me a few days ago - 104800 USDT were taken compeltely without my knowledge or authority - are there others out there who have lost funds this way - i suspect some kind of smart contract is placed by scammers at account opening time ??
@ey55doc Sorry to hear about your recent experience. Please be informed that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
Anyone can create a wallet without the need for any user verification.
We have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
Learn more: