Swaped from BTC to AVAX but did not recive

Support & Feedback English
,
52

Hi Tobi,

I am having a similar issue, I swapped my BabyDoge to BNB tokens on March 13th…it says transation successful but I don’t see the BNB tokens…still see the BabyDoge. The transaction details are below:
Status

Confirmed

Time

Mar 13, 2024, 12:37

From

0x1cBA3647F6C8e…1e4e256CcCCf54F

To

0xc748673057861…68AbB95A902e8de

Hash

0xfc6c0531ecfc2…0ecc3c6e1671b2e

Network Fee

0.000139656 BNB
Network

Smart Chain

Input Data

0x095ea7b30000000000000000000000001111111254eeb25477b68fb85ed929f73a960582ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

Pls help me in retrieving the BNB tokens.

53

@vnad77 When swapping tokens for the first time, you must approve it first to be spendable. And that is what you did.

Since you are done approving the token, you need to enter the amount that you want to exchange, then press the swap button.

All in all, you will confirm two transactions: approve and swap.

55

Thanks for your instructions Tobi, sorry was travelling & couldn’t respond earlier. Looks like I missed the second step…so do you recommend me to do the transaction again.

Regards,
vnad77

56

@vnad77 Yes you can try the transaction again to complete the swap.

58

Thanks Tobi, it has worked. Really appreciate your guidance.

Regards,
vnad77

2 Likes
59

Good Morning Tobi,

I have another issue with a swap, I had swapped BNB to GMRX tokens around 6pm yesterday, been more than 12 hrs & I don’t see the GMRX tokens in my wallet yet.

Transaction Id: 0x8e9df03d53fb6e8e3488c91fec929acb9a01c000a40bc7072a7758787b38b575

Appreciate your help.

Regards,
vnad77

1 Like
60

@vnad77 You need to add it manually if you haven’t done that yet.

You can use the Contract address below:

  • 0x998305efDC264b9674178899FFfBb44a47134a76
1 Like
61

Thanks for your quick response, Tobi. I did as per your instructions, added it manually under Etherium chain…but unfortunately the tokens are still not showing up. Below is the screenshot of it.

GMRX

![Gaimin|100%x100%]

0

Send

Receive

No transactions found

1 Like
62

@vnad77 You made the swap on the BNB smartchain network and hence need to add on the BNB smartchain network also.

2 Likes
65

Does trust email people about holding the money from customers and how is this a trusted way of business if the emails I’m receiving are real

1 Like
66

@Ann4scar That’s a scam, you’d never get an email from Trust wallet regarding that.
Also only official email is [email protected]

2 Likes
67

@Tobi I have same issue, I swapped USDT(Binance Smart Chain) to Solana, on the 16/04/2024 after I signed and approved it, it’s over 24hrs now and I am yet to receive the Solana in my wallet

Wallet Version: 18.12.2
Transaction Hash: 0x46e796900c86266471f2e6a143490d2603b9a3c47577a81ad8109a82727ec9a0

68

@Zicken This is a direct transfer you made and not a swap.

70

Thanks for your prompt response after the transfer I did a swap with pancakeswap.finance swapping the USDT to Solana but I just checked in Pancakeswap now, and can’t find the history. Is there anyplace where I can find my swap history in pancakswap?

71

@Zicken There is nothing like a swap amongst your transactions.

1 Like
72

Does it mean that I loss the 37USDT? because it is not in my wallet balance and I didn’t transfer it to any other account
Also on the 12/04/2024 I sent BNB from my Binance to my wallet, Transaction is showing completed in Trust wallet history with the transferred value and the dollar equivalent is also reducing due to the current market price but it’s showing 0 balance in my wallet balance.

Transaction Hash: 0x1ee84cdf34ac5f4cc5e0acb2787ef6387e0d6366989c166d776839d5fdb0960e
App version: 18.12.2

Please kind assist because I can’t just be losing my funds in my wallet without solution, I have raised several tickets but no response I have also used the troubleshoot option yet to no avail

1 Like
73

@Zicken All you need is on the blockchain, you need to go through your transaction list.
You can see there is a transaction out after receiving the BNB from Binance.

1 Like
74

Sorry what do I do on the blockchain? Because I didn’t initiate any other transfer after I received the BNB from Binance I got transfer notification from my wallet on the confirmation of receipt from Binance and when I checked it’s showing zero balance so I wonder where the other transfer is coming from?

75

@Zicken If you didn’t initiate any other transfer, then your wallet may be compromised and you need to send out your other assets to a new wallet immediately.

76

Hi guys!
I
I exchange in my trust wallet USDT for ETH, Usdt disappear but never swaped to ETH

Transaction Hash:

0x51fed79798fa3a4d2b7e881cabf08e521aa8c424559d63544a3b866fe41617b1

From:

0x6ca5b2E9D1e2ab4FA789d804f3C744068f92da80

To

0xb30eC53F98ff5947EDe720D32aC2da7e52A5f56b

Transaction was done yesterday, dont know where Usdt are, maybe in waiting queue?
Im lost with Trust Wallet