I have same problem.
I sent xrp to my trust wallet from coins.ph.
Transaction appears completed.
But balance showing 0
428FDB523C8E9B14B3069686EF407B2E26162E4E759EF90422422A6876548C62
rMiANeWaaQR2vZ39VZmL7xB7boXbciU46V
Pls help
To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Screenshots of the wallet (including errors or missing balance)
Hi there
I recieved Shiba Inu BEP20 coins but still there balance value in usd is not showing in my wallet
Attached are documents
Thanks
@Tag77 we are aware of this issue. Team is working on fix. Nothing to worry about as long as the balance is correct.
1 Like
Hello @Doncons try to use VPN and refresh your wallet. Try different servers/vpn apps.
If problem persists try to re-import your wallet: How to Re-Import your Wallet
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Good day sir. I tried both your recommendation… still my xrp showing 0 balance… 
Hi, i have same issue on Ethereum, from Ethermine.
I have waited for 5 hours, but the trust wallet still showing 0 ETH. May i know what is happening?
Transaction hash: 0x6fe4793952afb4d24649a3b4d97e7a678f71731b29335cf15d378c48fd6679fb
Received wallet address: 0x8Cc6aa8a5889aD489da7271B152b63E55EFA0106
Please help me, i don’t know what happen…
@Alextbj9317
Your transaction hash shows no history of any Ethereum sent or received.
Please ensure you have the right one.
My wallet address is 0x8Cc6aa8a5889aD489da7271B152b63E55EFA0106.
I used TrustWallet, set Wallet Address from MyEtherWallet, and connect to Ethermine by using Wallet Connect.
If in that case, what should i do now? First time want to withdraw the Ethermine 
I transferred MATIC currency to TRUST WALLET from KOCOIN exchange on KCC network, but I still do not see it in my wallet please help me
@jusef
Trust wallet currently doesn’t supports KCC blockchain
You have to extract your MATIC private keys using this guide: How To Recover Funds Sent to a Wrong Public Address
Select ETH in the coin part. Scroll down to the list of derived addresses and get the private key in the first row.
After getting the private key, Import to wallet that supports KCC blockchain eg. Metamask.
[in case you use Metamask] Set the custom blockchain as shown on this guide: How to Add Kucoin Community Chain (KCC) Network to Metamask
1 Like
- Sent money from Fiat to Trust wallet - Check
- Purchases BNB - Check
- Transferred to SmartChain - Check
- Went to Evergrow. Purchased EGC via PancakeSwap - Check
- Pancake Swap asked for Wallet. Chose Trust Wallet - Check
- PancakeSwap sent notification that transaction was successful - Check
- E GC never arrived in TrustWallet
@RobbinBanks
To better assist, please send the following information:
-
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
-
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
-
Transaction hash or link (if you have any, please copy and paste)
-
Screenshots of the wallet (including errors or missing balance)
1 Like
I sent the tokens to the wrong address.
My goal was to send some “SHIBA INU” to one of my wallet but I accidentally sent it to the “NFT Starter” currency address.
Can you help me?
Same thing happened to me last night have you worked it out yet? I can’t work it out at all
Hi Jenny, I am unable to upload the photos that you want. Your system does not support jpegs apparently. Not sure how to format photos. Can you provide additional assistance.
Thank you.