Hacked wallet, need help, someone found out my phrase and is now in control of wallet #1, i need trustwallet to dissble this wallet or cancel my account and I’ll start a new one.
Hello @Robert110
Sorry to hear about your recent experience.
Please be informed that Trust Wallet is a free, decentralized app that allows users to be custodians of their crypto assets.
We have no way to identify the person who has access to a specific wallet or address.
Trust Wallet does not hold the funds. Everything is on the blockchain.
What this means is that a wallet can be accessed using a different app.
The Trust Wallet team cannot reverse, cancel, or refund confirmed transactions in the blockchain since the app is a non-custodial wallet. All transactions done in the blockchain are permanent.
It is recommended to create a new wallet and abandon the compromised one. Please make sure you downloaded and installed the legitimate Trust Wallet app on official sites, you can check here: https://trustwallet.com/
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