Why i not yet received my crypto on my exchange, Is already 24 hrs since the status of sent is “success”

Support & Feedback English
53

Hello @inadver404 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

54

Hello, please I transferred from my wallet to Kucoin, it’s been pending for past few hours now. Kindly help

55

A post was split to a new topic: BNB ERC20 from BinanceUS

56

A post was split to a new topic: Sent bnb from atomic wallet to my bep2

57

Please help. I transferred Eth fund from Mexc to my ETH Trust Wallet 0xC580BD73Ee7eF008047F1025Fa8E62009bDea77f but it does not show. I noticed that the money is transferred to my Smart Chain 0x5869640a1cc5a108faa99f1fe3eb6244597bc074. The transaction hash is 0xac4d38a0b0629fedfd95e6a893eb39dddf9549dcd777b1e75620c482e23c221c. My Trust wallet version is 2.12

58

A post was split to a new topic: Sent Eth from Binance to my Trust Wallet

59

@Babyinvest15 this address has not received any Ethereum on Binance smart chain. And the transaction hash you sent above is for receiving Smart chain (BNB) which is currently in your wallet.

60

A friend sent me BTC since yesterday it shows successful transaction but I can’t find it on my trust wallet. I need help.

61

Hello @roynesss To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

62

Have not received my MTV tokens from KuCoin. Please help me retrieve them. I’ve also tried to upload the photos but it’s saying I can’t imbed links

63

@Bon0me
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

65

@Bon0me
Please send the receiving address and transaction hash as a plain text.

66

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Transaction Hash:

0x8feae1c2a4ea8b0ba4525e93c4d7b7eea206c7bad1790b039ac7f6fa4c3b3f14

Status:

Success

Block:

13741608 1665 Block Confirmations

Timestamp:

6 hrs 22 mins ago (Dec-04-2021 07:31:17 PM +UTC)

67

Hello @Bon0me
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Ethereum
Contract: 0x6226e00bCAc68b0Fe55583B90A1d727C14fAB77f
Decimals: 18

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Nothing showing

69

@Bon0me
Please try reimporting your wallet or you can follow this trouble shooting guide too:

70

Already did that once. It didn’t populate in the wallet. Should I do it for a second time?

71

@Bon0me
Is this not your receiving address ?
0x4c44538373051834485bc62fe6a486b6637b6d35

72

How do I find that information? I followed the instructions as I do every time when I send crypto to my different wallets.

73

@Bon0me
Press the receive icon near the send button, copy and send the address shown there here.