Not received transaction

Support & Feedback English
,
50

Please and please i bought Arbitrum Ethereum from a Vendor twice i didn’t receive my coin on my Wallet, i only saw it in my Etherscan, i bought the first one yesterday 8th of May, 2024, i bought the second one today 9th of May, 2024, i did not receive the two transactions in my wallet, i have proof of the transactions, below is my Arbitrum Ethereum address:

0x6f6E816bb915335a19819eb9aD66e62113d29CAa

Please release my Coin to me, i need it urgently. Below are the screenshots of my transactions

Don’t let me to commit suicide, release my coin, i bought 0.0006 Arbitrum Ethereum twice i did not see them in my wallet, may be i should sue Trust wallet to Court of Law

51

@ALPHOMECS You received your ETH on the arbitrum network.

You can add it manually on your wallet if not shown.

1 Like
52

I have added Arbitrum manually before i bought the Arbitrum Ethereum coin, my problem now is that my coin did not show on my wallet, it’s only show on Etherscan, how can i do it that my coin will show on my wallet? the below address show that my coin is on Arbiscan on Etherscan

0x6f6E816bb915335a19819eb9aD66e62113d29CAa

53

@ALPHOMECS You need to add ETH on the Arbitrum network and not Arbitrum itself.

2 Likes
54

Hello, I recently made a transfer of ETHEREUM (ETH) from binance to my trust wallet, when copying the address in the trust, I copied MY ETHEREUM CLASSIC (ETC) address and I have not yet received my deposit. remembering that the ETC address is mine. need help

1 Like
55

@T3ixx Please see the guide here

Select ETC in the coin list and copy the private key derived then import as an ETH wallet.

4 Likes
57

Thank you very much, it worked very well, God bless you :heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart:

1 Like
58

Please I am having the same issue ,what do I do I haven’t received BTC purchased yet for over 2 days I don’t know what to do ,it shows it is completed in my history but it is not reflecting on my balance

59

I have checked it sir and it says the BTC was sent and yes it shows it has been sent on my history but has not reflected on my main wallet

60

@Peter35 Can you please try the troubleshoot guide below:

Also in addition, you could try switching your device on and off then switch your internet connection also if possible.

62

I was given an invalid address by trust wallet. I was given TEmq5LRnf15PcCzajfbYX3E9uer8tPx8Wk and I sent my funds there but it hasn’t arrived in my account as yet. I went to the coin, hit receive and copied the address I was given. When I go back, I see the same wallet address but 2 of the letters are capitalized TEmq5LRnf15PcCzajfBYX3E9ueR8tPx8Wk. How do I get my money since y’all gave me the incorrect address?

63

@Nsamyers22 You’ve been transacting on the address already.

You should add the token you’re missing manually.

64

There are 2 different addresses. This is the one I was given initially and the one the coins were sent to:TEmq5LRnf15PcCzajfbYX3E9uer8tPx8Wk. It comes up as invalid.

65

@Nsamyers22 Can you provide the transaction hash showing the tokens went there ?

66

How would I find that? I’m trying to add a photo of the transaction but I’m getting an error message.

67

@Nsamyers22 You can check from the sending wallet and simply send the transaction hash link.

68

The transaction was done on a company website. I emailed them this morning and asked for the hash, they said that they can no longer access it since the transaction was done on the 20th and won’t be able to provide that information.

69

@Nsamyers22 What’s the assurance you received any tokens then if there is no transaction hash ?

70

I have a screenshot showing that the transaction was successful. How can I send it?

71

I swapped bnb to solana(bsc) and swapped back to bnb but my tokens were sent to wbnb in this contract address (0xbb4CdB9CBd36B01bD1cBaEBF2De08d9173bc095c) but the wbnb is not showing in my trust wallet and I have wbnb added to my wallet whee it shows the transaction history.

Txn hash: 0xa1d63504b730afb5f4aa9eb592e83a1506cadf3fbd27962a2db7a8cbbf26abde

Screenshots here: files.fm/u/3296hswt29