Missing Cosmos ATOM tokens

Support & Feedback English
82

Hi @wigg, @FredE, @Cosmoss, and @derdevil

The dev team will be pushing out an update for the Android and iOS version. It will be rolled out by today/tomorrow, once the App store and Google Play store approves it.

1 Like
83

Damn! Nice update for Android (1.26.15) !!! All tokens showing **** now, instead of actual balance!
Please correct ASAP, amateurs!

84

You may have pressed the total balance, which in return, hidden the balances to asterisks. Please follow this guide:

85

A post was split to a new topic: Receiving BNB to my Trust Wallet address, will I loose my BNB if I put any random memo?

86

trust wollet is ubdate now i see my balans

87

3 posts were split to a new topic: سلام من هم مشکلم اینه که امروز وارد اکانت تراستم شدم دیدم همه رو زده صفر

90

Trust wallet has been updated with Cosmos but my balance is still 0.

Please help

91

I updated the app and still showing zero balance.

92

I found the solution, updated app from play store and balance now showing

93

Everyone, please update to version 5.15 (for iOS) and version 1.26.16 (for Android) to fix the Cosmos issues.

1 Like
94

A post was split to a new topic: I should have 7.993.33 one instead I find myself only 799.333 as if a decimal were missing

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A post was merged into an existing topic: I should have 7.993.33 one instead I find myself only 799.333 as if a decimal were missing

96

My trust is updated but still showing zero balance.

97

Where is our kryptos

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For double-checking, please send me the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. ATOM wallet address (press the receive icon near the send button, take a screenshot, and attach it here)
  3. Screenshots of the wallet (where it shows zero balance)
99

Enjoy and no luck getting back . You are not only one to having a problem in this issue. They dont need to work or worry, we are working for them. .you will be lucky to have them back.

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A post was split to a new topic: Missing transfer from my Trust Wallet

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@NomiK, the balances should be updating fine now. Please update your app to the latest version: 5.15 (iOS) 1.26.16 (Android), or higher.

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A post was merged into an existing topic: Missing transaction from Trust Wallet

104

For your kindly info I am using update version of (1.26.16). A while ago one of your representative was chatting with me on Facebook messenger. He was telling different things and you are saying other way Who do I ( we) listen or follow. First to educate yourself. You should have done or keep doing the reviews very week or second week . Make a youtube video or create a post to every can have update information like all we are facing difficulties , Trustwallet Personnels should learn from other app platforms theire customer service are way better than your. Slove the issue right away. As I joined your group on telegram and your chatting option is off. How we can reach you and let us know our problem. So what is purpose for creating group on Telegram, where we as your client can not reach you at, not getting reply from you at on time.keep waiting , right now I am not the one who cryptos token are gone with no amount This is reason everyone is leaving your Trustwallet app. That is my suggestion you need to work on.